Privacy policy
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights.
Information we collect When you make a purchase or browse our store, we collect:
- Order and contact information: name, billing and shipping address, email address, phone number, and payment details (processed securely by our payment provider — we do not store full card numbers).
- Device and usage information: such as your IP address, browser type, and pages viewed, collected via cookies and similar technologies.
How we use your information We use your information to:
- Process and fulfill your orders, and send order confirmations and shipping updates
- Provide customer support and respond to your requests
- Detect and prevent fraud
- Improve our store and, where permitted, send you marketing communications (you can opt out at any time)
Sharing your information We share information only with service providers who help us run our business — for example, our e-commerce platform (Shopify), payment processors, and shipping carriers — and only as needed to provide the service. We do not sell your personal information. We may also disclose information if required by law.
Cookies Our site uses cookies to operate the store, remember your cart, and analyze traffic. You can control cookies through your browser settings.
Your rights Depending on your location (including the EU/France under the GDPR), you may have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at contact.runearn@gmail.com.
Data retention We keep your information for as long as needed to fulfill the purposes described here, including legal, accounting, and reporting requirements.
Changes to this policy We may update this policy from time to time. The latest version will always be posted on this page.
Contact For any privacy question, email contact.runearn@gmail.com.